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EnfieldChildren's Services Procedures Manual

Using this Manual

This guide explains how the manual works. If you are new to using online procedures, or new to working for the Borough of Enfield, please take time to read through this quick guide.

For more information please contact:

Angela Bent Head of Service – Practice Improvement/Centre of Excellence. Strategic Lead for Exploitation
London Borough of Enfield | Children Services | Civic Centre, 3rd Floor, Silver Street, Enfield, EN1 3XA
T: 0208 132 0364/ 07976 113380| Email: angela.bent@enfield.gov.uk

Contents

  1. About this Manual
  2. Amendments
  3. Local Resources
  4. Glossary and National Contacts
  5. Regulatory Compliance
  6. Register for Updates
  7. Copyright
  8. Accessibility
  9. Printing and Retaining Copies
  10. Browser Recommendations
  11. Mobile/Tablet Compatibility

1. About this Manual

Enfield Children's Services have worked for many years with tri.x to produce online procedures which are regularly reviewed and updated and link to relevant additional information where necessary.

We believe that procedures should clear, concise and sufficiently detailed to give an appropriate level of guidance without being unnecessarily prescriptive or tying to legislate for every eventuality.

Some of the key pieces of practice guidance from the previous version have been moved to the Resource Library and are still available.

This version of the procedures manual has been developed to make the most of technical advances which allow the manual to be successfully viewed on most devices with a screen.

2. Amendments

This manual will be updated on a regular basis every 6 months and a summary of the changes will be available via the 'Amendments' button on the Home page. The next scheduled update for this manual is March 2021.

If you would like to suggest a change to the procedures manual discuss your suggestion with your line manager in the first instance.

There may be occasions when it is necessary to refer to earlier versions of the manual. Tri.x keep full archived versions of each edition of Enfield's Procedures which are available if required.

Click here to view details of updates made to this manual.

3. Local Resources

This manual contains a local resource section which can be accessed via the navigation bar. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.

4. Glossary and National Contacts

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

5. Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

6. Register for Updates

We recommend that you register with us to automatically receive notification when this manual is updated, and to receive a monthly newsletter containing articles which may be of interest. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and the London Borough of Enfield.

8. Accessibility

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. In order to change font size or manual colour use the highlighted 'Accessibility' button at the top right hand corner of any page.

9. Printing and Retaining Copies

The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. We recognise that at times it will be helpful to print off copies of certain procedures, however, we advise that any hard copies are not kept for reference and users develop the habit of consulting the online version.

10. Browser Recommendations

It is recommended that this manual is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.

Recommended browsers are:

11. Mobile/Tablet Compatibility

This manual has been tested on a variety of mobile devices to ensure that it displays correctly. However, if you find that you still cannot use the site select the 'mobile' option at the bottom of the screen. If you are using an older mobile device it is possible that the manual will not display correctly.

If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.

The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.