Supervision and Support of Foster Carers

1. Introduction

All approved foster carers will have an allocated, qualified supervising social worker. The allocated supervising social worker is responsible for supervising and supporting carers, ensuring that they have the necessary guidance, support and direction to maintain a quality service, including safe caring practices. This will include an understanding that they must work within the National Minimum Standards for Fostering and the agency's policies, procedures and guidance. The supervising social worker must also ensure that the foster carers' training and development needs are identified, and that newly approved carers work towards completing the Training, Support and Development Standards for Foster Carers Workbook. They also have the responsibility to ensure foster carers are familiar and made aware of new policies and guidance.

The foster carer(s) should be fully aware of the Notification of Significant Events and the need to immediately report to their supervising social worker or Fostering Agency the following:

• The Death of a Child;
• A Serious illness or serious accident of a child placed with them;
• The outbreak at the foster home of any infectious disease (which in the opinion of a general practitioner attending the home is sufficiently serious to be notified);
• An allegation that a child placed with foster parents has committed a serious offence;
• A child placed with them they have concerns about of being sexually exploited;
• The Police calling to the foster carer's home as a result of a serious incident relating to a child placed there;
• A child placed with the foster carer(s) who has gone missing;
• Any serious concerns about the emotional or mental health of a child, such that a mental health assessment would be requested under the Mental Health Act 1983.

See also: Notifications of Significant Events Procedure.

The child's allocated social worker should be contacted for specific advice or support in relation to the child and their Care Plan and Placement Plan.

2. Planned Supervision Visits

The Foster Carers supervision agreement should be read and signed by the foster carer and supervising social worker during the initial supervision visit. They should discuss and agree to the terms, with emphasis on the frequency of the visits, and expectations of their roles and their working relationship. This document will be signed and endorsed by the supervising social worker's line manager.

Supervision is essentially a supportive and enabling two way process to:

• Ensure the foster carers understand how they contribute to the local authority's services for children;
• Enable foster carers to contribute effectively to the plans of the children for whom they are caring;
• Provide appropriate monitoring and feedback on the foster carers' work to ensure Training, Support and Development Standards for Foster Carers are fully met;
• Complete personal development plans for each carer, which is linked to their training and their annual review;
• Support foster carers by providing advice or making this available from elsewhere as appropriate;
• Give foster carers an opportunity to raise any problems and make sure they are addressed appropriately;
• Acknowledge the challenges and demands that the fostering tasks makes on foster families and ensure appropriate support is available;
• Recognise and address any difficulties the foster carers' own children may be experiencing arising from fostering; and
• Assist foster carers to work in an anti discriminatory way that respects and promotes individual differences.

The agenda for each meeting should cover:

1. Matters arising from the last supervision;
2. Personal issues, e.g. effect of a placement on the foster carer's own family, changes in the carer's situation and circumstances, etc;
3. Child/ren in placement:
   1. Their health, cultural, educational, leisure and contact needs - and any support needs;

   2. Progress and work with respect towards each child's Care Plan;

   3. Any accidents, injuries and illnesses experienced by each child;
   4. Any complaints in relation to children placed with them and their outcomes;
   5. Any concerns around behaviour management in relation to children they are caring for;
   6. Any other significant events (see Section 1, Introduction);
   7. Any medication, medical treatment or first aid administered.
4. Training/development issues for the foster carers and family;
5. Safe caring and health and safety issues;
6. Foster carer's recording which is to be reviewed by the supervising social worker who should sign the foster carers' diary.

The supervision visits should be recorded on a pro forma Foster Carer Supervision Record and e-mailed to the foster carer by the supervising social worker. This record should include:

• Any concerns expressed;
• Any support needs expressed by the foster carers and how they will be met;
• Any financial issues.

A record of all meetings should be kept on the foster carers' file and one copy given to the foster carers.

The supervision records will inform the Foster Carer's review - see Review and Termination of Approval of Foster Carers Procedure.

3. Frequency of Supervision

Supervision meetings will take place at least once every six weeks for new foster carers, and every six weeks during a looked after child's first year within a placement, or if the placement is experiencing difficulties or instability. If a looked after child (LAC) has been placed with the foster carer for over a year and there are no areas of concerns regarding the child in placement, or the professionalism/practice of the foster carers, then the visits can be decreased to 12 weekly (with management authorisation), or 16 weekly for carers who offer once a month respite care.

Additional visits may be made for the purposes of support (to the foster carer or any member of the foster family) with telephone contact at least every four weeks. 

4. Unannounced Visits

There should also be unannounced visits at least once a year. The main purpose of the unannounced visit will be to look at the home environment that a child is living in.

The unannounced visits will be undertaken by the foster carers' supervising social worker who will need to check:

1. Who is in the home;
2. Who is looking after the child;
3. If the carer is not at home, what arrangements have been made for the care of the child.

If the foster carers are not at home, the supervising social worker should leave a note for the foster carers to say that they have visited.

If the foster carers are not at home but the child is present and being looked after by someone else, the social worker should check the identity of that person but should not continue with the visit.

Unannounced visits should be recorded.

There should not ordinarily be a regular programme of unannounced visits without particular reason - for example if a foster carer is being closely monitored. In such an event the reason for this will be explained to the foster carer.

5. Support Provided by the Supervising Social Worker

Supervising social workers should ensure the following tasks are done: 

Post Approval

1. Ensure that all new carers complete the Foster Carer Training, Support and Development Standards induction programme which consists of attending a minimum of 8 out 11 monthly group induction meetings within their first year of approval;
2. Ensure that their support, development and training needs are assessed and met so that they meet the standards. The carers should be successful in completing the Induction Standards for Children's Workforce certificate (Training, Support and Development Standards) by their first annual review (within 12 months of being approved, or 18 months for Friends & family Carers);
3. Give the Foster Carers' Handbook to new carer;
4. Give the Foster Carer Agreement to the carer: 2 copies to be signed and one returned and placed on the carer's file;
5. Give the Foster Carer the Supervision Agreement: 2 copies to be signed and one to returned and placed on the carer's file;
6. Support carers with any specialist issues for disabled children for e.g. support in completing applications for Carers' Allowance, Disability Living Allowance etc.

Pre-Placement

5. Complete risk assessments surrounding bedroom sharing (each child over 3 has their own bedroom or, where this is not possible, the sharing of the bedroom has been agreed by the placing authority), mixing with other children in home, etc. Discuss and check equipment (especially in the child's bedroom) and ensure it is appropriate to the age of the child in placement;
6. Take part in discussions about potential placements;
7. Take part in planning meetings regarding placements;
8. Ensure that the child's social worker gives the foster family full information about the children about to be placed, including any abuse or neglect and the reason for the placement, the child's educational, medical, religious, racial, linguistic and cultural needs;
9. Discuss issues relevant regarding contact with birth parents and other family members;
10. Discuss how child's health needs are promoted and how children should be encouraged to adopt a healthy lifestyle;
11. Assist carers in dealing with other relevant services such as health and education;
12. Discuss appropriate training to provide appropriate care when caring for children with complex health needs;
13. Assist carer with training needs for appropriate safer care practice, including skills to care for children who have been abused. For foster carers who offer placements to disabled children, this includes training specifically on issues affecting disabled children;
14. Discuss financial issues with the carer: allowances, pocket money, leisure activities, toiletries and travelling etc. Plus the importance of complying with the terms of the Council's insurance policy for carers;
15. Enquire about holiday plans the carers have made, and if the child is able to join them? If not the carer must inform the child's social worker so alternative arrangements can be made;
16. Exchange contact numbers with all relevant members of the family, including out of hours support;
17. That arrangements are made for the provision of specialist equipment for disabled children;
18. Set date of first visit after the placement;
19. Let the social worker for a child already in placement know when another child is placed.

During Placement

21. Where necessary, check and follow up on all issues raised during the placement. Discuss any areas of concern with foster carers and ensure appropriate support/advice is addressed and in place at the time rather than waiting for reviews;
22. Provide foster carers with breaks from caring as appropriate, which must meet the needs of placed children;
23. Take part in any and relating to the foster family. Be involved in interviews/support as agreed;
24. Ensure the supervising social worker and the foster carers receive invitations to child's and Child Protection Conferences, and attend when appropriate;
25. Prepare for and attend Foster Carer Review Meetings (see Review and Termination of Approval of Foster Carers Procedure);
26. Ensure training programme is updated and accessed by carers and their family and children;

27. Visit regularly in accordance with the Foster Carer's needs, the child's Care Plan and as required (in line with the guidance for statutory visits). See also Section 3, Frequency of Supervision and Section 4, Unannounced Visits;

28. Review the Safer Caring Plan and any changes in household circumstances;
29. Assess and review any health and safety issues within the fostering household including the addition of any new pets and the environment in which they are kept;
30. Make unannounced visits as required;
31. Update Disclosure and Barring Service checks on members of the family every three years, including those reaching eighteen years of age, and other persons who come to live at the home, who are eighteen plus;
32. Whilst there is no statutory time interval, as good practice medical information should also be updated at least every 3 years by writing to the foster carer's GP. In the event of any serious concerns about the foster carers health, a review of the foster carers approval should be carried out immediately;
33. Record contact with carers;
34. Provide reports for Panel as required under the relevant procedures;
35. Where appropriate contribute to Court Reports as agreed with child's social worker;
36. Discuss how the carers can support young people into adulthood.

At End of Placement

37. Support the family as much as possible in what can be a very difficult time;
38. Discuss fully with the carer and their family all the issues that have led to any unplanned end of a placement and identify any learning/training opportunities;
39. Assist the foster carer to complete their end of placement report if required;
40. Attend Disruption Meetings as required.

6. Tasks of Social Worker if Allegations are made Against the Carer

For the detailed procedure, see Complaints, Allegations or Serious Concerns about Standards of Care in Relation to Foster Carers or Members of their Household Procedure

Where allegations regarding childcare or child protection are made, the supervising social worker should:

1. Support the family;
2. Discuss fully, with the carer and their family, all the issues that have led to the allegation, as agreed at the Strategy Meeting;
3. Make the carers aware of the process and of their rights during any investigation;
4. Make the carer's aware of their own possible conflict of interests and inform them of where they can seek alternative support and advice; for instance the Fostering Network or other independent sources.